Special dates

Close a date or a range of dates, give it different hours, or cap how many guests can be seated at once, for example for a public holiday or a private event.

Owner and manager

A special date overrides your normal hours for one day or a range of days. It lives in the Special dates card under Settings, Service hours & turn times. Only owners and managers can change it.

Add a special date

Go to Settings, then Service hours & turn times, and find the Special dates card.
Pick the date. It must be today or in the future.
To cover several days in a row, for example a holiday closure, tick "Multiple days" and pick the last day too. Every day in between gets the same settings, up to 366 days at once.
Choose the scope: "Whole venue" or one section.
Choose what happens: "Closed", or "Open with effects".
For "Open with effects", you can tick "Custom hours" (set an open and close time, close after open) and "Limit capacity" (a maximum number of guests seated at once).
Optionally add a Label. It is for your team only, up to 100 characters.
Optionally add a "Message shown to guests", up to 280 characters.
Choose "Add date" (or "Add dates" for a range).

Note: The guest message only works on whole-venue dates that are closed or have custom hours. It is not accepted on a section date or a capacity-only date.

Change or remove one

Adding the same date and scope again updates the existing entry in place. A range replaces any days inside it that already had a special date for the same scope.
Days in a row with the same settings show as one entry, such as 1 Dec to 31 Dec. Removing it removes every day in that entry.
Use "Remove special date" to go back to normal hours for that day or range.
Closing dates does not cancel bookings already made on them. Check the book for those dates and move or cancel them yourself.