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Reports and CSV export

Run reservations, customers and campaign reports for a date range, view them on screen, or download the full set as a CSV.

Owner and manager

Reports is for owners and managers. Hosts do not see it. On a phone, Reports is not in the bottom bar, so open it from Settings.

Run a report

  1. Go to Reports.
  2. Set the date range with the date chip at the top. It starts at 30 days ago to 90 days ahead.
  3. For the Reservations report you can pick one or more status pills (Booked, Seated, Completed, No show, Cancelled). "All statuses" means no filter.
  4. On the report you want, choose "Run report" to see it on screen, or "Download CSV" to save it.
  • Reservations: every booking in the range with guest, table, status and source.
  • Customers: guests with visit counts, tags and contact details. It always covers all guests, and ignores the date range.
  • Campaign performance: bookings, covers, no-shows and POS revenue grouped by UTM campaign.

Things to know

  • On screen, a report shows the first 500 rows and says so. Download the CSV for the full set.
  • Revenue and billed bookings only appear if your venue also uses Nice Work POS.
  • Campaign performance only knows a booking's campaign if the ad link carries UTM parameters. Ads without them show as Google or Meta (auto-tagged).

Related articles

  • Guest profiles and visit history
  • Team and roles
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